As a Marriott branded hotel, we were created as a sophisticated space designed to expand the mind and spark new ways of thinking. The landscape for technology in the hospitality industry is ever changing, and we're doing our best to keep up. After all, our namesake Frank Reikart was one of the only folks in town to have a camera and took the first picture of the first car to drive through his home of Swormville - talk about cutting edge!
Here are some must-haves for future-ready hotels trying to improve your travel experiences:
Seeing is Believing – Sure, sure, every hotel room has included a television set for the past thirty years. BUT, what about a touchscreen TV? That allows you to change the way you see and interact with your room? Picture mood lighting, an in-room on-screen personal trainer (yoga anyone?), and even an interactive room service menu. New apps are being tested that would allow users access to augmented reality that could provide a wall map (imagine pointing your phone at a map on the wall and practically having a tour guide appear in your room to share information about specific locations). The world could become yours with the touch of a button.
Hi-Tech Housekeeping – Picking up the phone to make a request not your favorite? Have no fear, Alexa is here! Hotels are testing out features for using Amazon's newest tech to make asking for a spare pillow or towel as easy as saying your desires out loud.
Plugging In – Today's hotels have the capability to tap into internet connectivity and extend its power to everyday objects. An example of this is an internet-powered thermostat, which can adjust the temperature for check-in or check-out time and even adjust after windows have been opened.
Simple and Secure – Pushing the limits of protecting your personal belongings, RFID gives hotels capabilities to change the way you use a lock and key. Soon to be gone are the days of having a separate key for every safe and door. Now, hotels are testing options for using your room key to lock everything from your gym locker to a drawer in the business center!
Stay True to Your Roots – Even though all of these advancements are appreciated, we hope that guests also realize that what was once old can be new again! Here at Reikart House we carry on a rich legacy and heritage of superior service. Our namesakes, Frank and Dolly Reikart, had a dedication to hospitality and a love of creating truly unexpected and memorable experiences that we still pride ourselves on today.
Across the entire Amherst Hospitality Campus (including Reikart House, Jazzboline Restaurant and Bar, and Hyatt Place Buffalo/Amherst), we offer private dining, meeting, and event space in venues ranging from 350 sf to 5,000 sf that's designed around bringing people together in new and innovative ways. Meeting spaces are fully equipped with the latest features and technology, including retractable projection screens, extra-large smart TV displays, and wireless mic systems. Whether for a business meeting, private dinner party, special event, or conference, the Campus is the perfect place for any event.
There may not be robots leaving mints on your pillow yet, but technology has certainly changed what guests value in a hotel stay, leading for redesigns and improvements. Plus, these advancements haven't just impacted overnight stays, they've improved capabilities for meetings and events as well! Let us show you a venue for inspired celebrations and meetings, where you and your guests can expect the unexpected. Book your next event with us and prepare to be wowed.