Read Our Amherst & Buffalo, NY Hotel Reviews.

I stayed two nights with my family of 4 and we had such a wonderful time there. We loved the beautiful atmosphere of this hotel. Very classy and luxury to the little detail and the room was very clean. The staffs were very nice and thoughtful. I want to mention this staff, Tina, she saw me mildly coughing at the lobby because the breakfast I was having went down the wrong pipe, she brought water from the front desk and asked I was OK. I felt great hospitality. Overall, 10/10. Very awesome.

Really excited to discover this beautiful hotel in my hometown and not too far from family. Very comfortable and great service. Only area of improvement is room cleaning, we had to specifically ask that our rooms were cleaned (and it didn't always happen). Also waited an hour for a room service cocktail before cancelling. Pretty sure both these issues will be cleared up when COVID restrictions end and staffing is up. Looking forward to staying again on our next visit home.

A real gem of a hotel centrally located and full of whimsy! Beautifully appointed and something to see in every corner without being cluttered or ostentatious. The rooms were spotless and so well maintained and the bed was so comfortable we fell right to sleep. Had dinner in Jazzboline and was one of the best experiences we had in our entire trip. Gerry was an incredible server and the food was simply spectacular. We took his recommendations and everyone should! 5 stars from these world travelers! A real gem in Western New York!!! Dylan and Lavinia from Los Angeles, California

Nice accommodations friendly staff Great rooms! Plan to spend 200 plus per night but the location is great beds and pillows are like sleeping on a cloud!