Read Our Amherst & Buffalo, NY Hotel Reviews.

Delicious food and great atmosphere for personal or business event.

This place is beautiful. I have never had rooms that have door bells. I can press a button that shows green outside my door to tell the help my room needs cleaning. There is also a button that is red to let the help know do not disturb. I can see from the hall my room is clean because a white light show on the outside. Pretty cool place.

Let me tell you about this place. In my mind and the minds of my guests this is the best hotel in the area hands down. My wife and I just threw our wedding in the area over Labor Day weekend 2019. We blocked rooms for our guests here and stayed here ourselves. The front desk staff are fantastic, attentive and just overall top notch. The Butler's there are first class and Marty took the time to welcome and escort my 87 year old grandmother to her room and get her settled. Who does that any more? Answer is no one. Laurie Carroll handled our room blocks, rehearsal dinner and our morning after breakfast for our guests. The event was a huge success and one that left our guests truly raving about the service, the food and the location. The rooms are gorgeous and the beds are sooooo soft. This place is a class act's class act. If you are in the area this is the place to stay.

I stay at lots of hotels, and I frequent the Ritz Carlton and this hotel beats the Ritz in many ways. I know that this hotel doesn't have a pool etc but it has the very best service and the most comfortable beds ever. I look forward to my business trips just to get a great nights sleep. They have nice managers nights and offer snacks and drinks. Their hotel is so charming and comfortable. I love it! The bonus is that it's so clean and trendy. Tuesday is customer appreciation night, enjoy a glass of wine in the house! Updated: 8/27/19 I stay at this hotel a few times a month and sadly the house keeping services have declined. My room was missing bath mat, tea,water,slippers,pen,and the shower was dirty the sink didn't drain and the comforter had crumbs on it. The last few times I've stayed I let the front desk know that the coffee maker had scum in it and the showers had mold. All of these things are easily fixed with bleach and housekeeping that cleans. I'm disappointed I lowered my stars,but if I continue to stay and the cleanliness declines so will my rating.