Read Our Amherst & Buffalo, NY Hotel Reviews.

We stayed at Reikart House, Buffalo, a Tribute Portfolio Hotel, using my many thousands of Marriott points. Parking was ample and free—no need to squeeze into a tight spot like a sardine. Reception was easy to find, and the receptionist was as friendly as your favorite barista. The hotel is very clean, cozy, and quaint, like stepping into a charming storybook. Our room was on the second floor and had a fireplace—a nice touch. The king bed was comfy enough to make you forget you aren’t royalty. The Keurig coffee maker worked perfectly, ensuring no caffeine-deprived grumpiness. Bottled water was free, and the mini fridge was just right for our beverages. We really liked the little touches, such as a full-length mirror for admiring your travel outfits, makeup lighting for flawless selfies, and a black makeup towel to avoid those dreaded makeup stains. The bathroom was big enough for two people to be in at the same time without turning it into a splash zone. The large flat-screen TV was clear and perfectly positioned above the fireplace, with what seemed like hundreds of channels—ideal for channel surfing. Room service for breakfast was easy and tasty the next morning—just the way to start Mother’s Day for my girlfriend. Check-out was a breeze. They even had my credit card ready at the desk for me after the manager at the Jazzboline restaurant ran it over (I had forgotten it the night before, too busy enjoying dinner). Overall, a very good experience and highly recommend it as a hotel to stay at in the Niagara Falls area on the Buffalo side.

The hotel and rooms are beautiful! We felt extremely comfortable and happy with our guests from out of town staying at this hotel, and they were delighted with the space. The front desk staff are incredibly helpful and attentive- they helped us with many questions and were wonderful to work with. The event staff and our event catering manager Hallie Hawks were also wonderful to work with as well. I would highly recommend this hotel and event space.

This hotel was in an excellent location and beautiful. The lady at the front desk was a little bit rude and our room wasn't ready on time. Other than that it was a lovely stay and would definitely go back again and recommend.

I come to Buffalo seasonally for work and normally stay at the Hyatt Place next door but this time I made the exception from the recommendation of a colleagues to prebook a reservation. The hotel is absolutely beautiful, having comfortable beds with clean rooms and a beautiful ambiance. Upon checking in Friday night of St Paddy's day the Hotel Receptionist had a line of patrons collecting as she spent almost 20 minutes just trying to resolve other patrons issue at the front desk while not acknowledging any of the other patrons growing in number coming in to checked in. When the prior patron was finally resolved and I was next to be checked in there was no apology for the inconvenience for the long wait while also the inconvenience of visualbly holding onto my duffle bag to avoid placing it on the lobby floor. The female Hotel Receptionist instead mentioned some issue about the card reader and how she couldn't accept any cards even after I told her I had already paid when booking my reservation with my corporate card/account on file. As I was handed my keycard and I had asked how much longer the Parlor would be opened and received a much dramatized reply that it would be closing in 15 minutes and they are no longer accepting orders but the bar would be open for drinks. I asked if they could still fulfill a light order after a long day of traveling while I get to my room to set my bag down, wash my hands and splash some water on my face to which that request was quickly denied. I ended up going next door to Jazzboline to get some overcooked chicken and undercooked parmesan risotto. Checking out on Sunday with the same Hotel Receptionist was almost the same identical experience but this time she was on the phone for a lengthy period with no attention to the guest waiting in front of the desk. With an awkward bon voyage apology acknowledging the subpar check in/check out experience, I was left even more annoyed. A memo to the receptionist, please acknowledge your guests and perhaps put the phone down.