Read Our Amherst & Buffalo, NY Hotel Reviews.

Wonderful hotel! Super clean, beautiful, and cozy. The bed was magical, TV had tons of channels, the shampoo, condition,d soaps smelled so good and we’re salon-quality. The COVID precautions were top notch. I highly recommend this hotel!!

Our stay here was everything! My husband and I have done staycations all over Buffalo, but this is by far our favorite place. I had the pleasure of working with Tina R at concierge services and not only was she super sweet but she was also super helpful. We are already planning our next stay!

My wife and I stayed here Valentines Day weekend for an early celebration. We booked under the Valentines Day package which included balloons, rose petals on the bed, swan towels, battery candles, in room dining and bottle of wine. This was both of ours first time visiting this hotel and surely won’t be the last. Upon arrival we were greeted and presented a bag that had the normal complementary items that would be in the room pre-COVID times. We stayed in room 126, standard king room and it was beautifully decorated. Clean, very clean room, not going to lie I think it’s the most cleanest room/hotel we’ve ever stayed in. We’ve stayed many times at luxury hotels. For our dinner we had a choice of 6, 7 or 8pm and we chose 6pm. Dinner was prepared from next door at the Jazzboline restaurant and we had Caesar salad, lamb ribs with side bbq sauce, fettuccine chicken Alfredo and slices of red velvet cake for desert. Our wine choice was a bottle of Cabernet wine. It was on time, large portion sizes, perfectly seasoned and very delicious! The room tv was a smart tv and had the option to sign into your own Hulu account which was a nice feature aside from the normal stations. Prior to staying here, passing by the place you’d never know this was a hotel but this is a hidden gem. Very glad we found it and had an amazing first time stay. Highly recommended Hotel and food and we will be back.

I’m giving a four star only because the hotel had multiple attempt to provide prompt and efficient service and they failed. Now I’ve made a request through the Bonvoy App and it did not get a response until the next day. Now that was very inefficient for me and I can understand that Co-vid may have something to do with it however it happened more than once. As a gold member I have yet to received an upgrade from the bonvoy group and it seems like there’s never any rooms available for upgrades.